Terms and Conditions Hotel Kavalerie
Terms & Conditions
Check in: from 1 PM
Check out: till 11 AM
*If you plan to arrive after 6 pm, please inform the hotel in advance. Otherwise your reservation can not be guaranteed!!!
Prices and services
Approximate prices for accommodation and any other services are published in the presentation materials of the landlord (web pages, leaflets etc).The customer, however, is bound only by a confirmed price stated in the accommodation voucher.The range of services and prices contracted is bound by the listing in the voucher. The landlord is entitled to change the agreed parameters of his services in circumstances beyond his control (such as 'act of God').
Cancellation by customer
The customer is entitled to cancel the reservation any time prior to arrival. The cancellation should be in electronic writing form to firstname.lastname@example.org
. The time of cancellation is determined by the date and time the email was sent.
If cancelled up to 4 days before date of arrival, no fee will be charged
If cancelled up to 2 days before date of arrival, 100 percent of the first night will be charged
If cancelled later or in case of no-show, 100 percent of the total amount will be charged
In the case of larger groups an individual cancellation fee can be discussed.
The provider of accommodation ('the landlord') will not charge the cancellation fee in the following circumstances: family bereavement, hospitalisation of the customer or a family member, serious illness, military call up, disaster. For the previous reasons the customer has to provide proof within 3 days of the event
Credit card guarantee
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Childern and extra beds
Free! All children under 3 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for children's cots/cribs.
All older children or adults are charged EUR 17 per person per night for extra beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may be applicable (standard 5 EUR per day).
Booking is safe. When you book with us your details are protected by a secure connection.
Your privacy is protected. Your details will only be used to guarantee your booking.
Best Price Guarantee. Found your room online at a lower price? We'll match it!